Completely independent of this, all jokes, anecdotes, explanations and tips are presented in great detail and at the same time in an interesting and humorous way in order to create a maximum customer experience. For example, if guests unexpectedly missed their flight or train or arrived late due to a traffic jam in Cologne at the start of the tour, we can still offer maximum customer service and flexibility when it matters. Under certain circumstances, it can also be the case that bilingual activities are performed within a tour. Thank you so much for your review and for sharing your experience! Of course, all information, even the smallest anecdote, is presented and executed in such a case, both in the best English and in great detail, as well as in German - including answers to questions about it.
